![]() OutlookMailboxCtpProbe/2013 Mailbox Database 1Įrror returned in ConnectCallResult. Source: Microsoft-Exchange-ActiveMonitoring Log Name: Microsoft-Exchange-ActiveMonitoring/ProbeResult The relevant parts of the error event are the following: DatabaseNotFoundException: The database with ID couldn't be found In the Details view in the log entry, you see this line: ![]() In Event Viewer under Application and Services Logs\Microsoft\Exchange\ActiveMonitoring in the ProbeResult log, you see probe result errors for the Outlook service for different 2013 databases that indicate the StoreError=UnknownUser value. The MSExchangeRpcProxyAppPool is continually recycled. Shortly after the disconnection, the client reconnects to the Exchange server. The Outlook 2013 client, Outlook 2010 client, or Outlook 2007 client disconnects from the server that is running Exchange Server 2013. You experience one or more of the following symptoms in Exchange Server 2013. Applies to: Exchange Server 2013 Enterprise, Exchange Server 2013 Service Pack 1, Exchange Server 2013 Standard Edition.Outlook clients repeatedly disconnect from and reconnect to Exchange Server 2013
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